Item On Back Order?
What is back order?
When a product goes out of stock we place it on 'back order' - which allows you to purchase the item so that once it is restocked you are first in line to get it.
For example, if you purchased clip-in extensions and it stated:
ON BACK ORDER - WILL SHIP (insert date)
Your order will ship out on the date specified. Please note, the ship date is an estimate - your order can ship earlier or later than the 'back order' date.
Can I purchase an item that is on back order?
YES - by purchasing an item on back order guarantees your order. We know it can be a wait sometimes, but the wait is well worth it!
Please let us know if you have any questions! Info@bombayhair. com
What if I order two items and only one is on back order - how can I get the other item?
If you have ordered two items and one is on back order we can:
1) split your order for an additional $5 shipping charge - please email orders@bombayhair.com with your order number
or
2) create two separate orders - check items out separately.